Privacy Policy

Your Information & Your Choices

Privacy Policy

This policy explains how Nookza collects, uses, and shares personal information when you visit our store, make a purchase, or contact us.

01 / Our Commitment to Your Data

At Nookza, we take the handling of your personal information seriously. When you buy from our store, we collect information you provide, such as your name, address, and email address, to process your purchase and arrange delivery.

When you browse our store, technical information such as your IP address, browser, and operating system may be collected automatically to help us operate and understand how our website is used.

02 / Information We Need to Serve You

We use information provided during checkout, payment verification, order placement, delivery arrangements, and return requests to carry out those activities and provide customer support.

With your permission, we may send emails about our store, new products, and other updates. Where consent is required for an additional purpose, such as marketing, we will request it and provide a way to decline or withdraw it.

03 / Shopify & Data Storage

Our store is hosted on Shopify, which provides the e-commerce platform used to sell our products. Personal information is processed through Shopify and the service providers involved in operating our store.

Information is stored and processed through the relevant platform and service-provider systems. Their privacy policies explain their own data handling practices.

Read Shopify’s Privacy Policy

04 / Your Control Over Your Information

If you have opted in to marketing, you may withdraw your consent by using the unsubscribe option in our emails or by contacting us.

You can also contact us to request access to, correction of, or deletion of your personal information, or to ask about other privacy rights available under applicable law. We may need to verify your identity before handling a request. Some information may need to be retained to fulfill legal obligations, complete transactions, or resolve disputes.

Submit a privacy request →

05 / When We Share Information

We share information with service providers to the extent needed for them to perform services for us, such as processing payments and fulfilling orders. We may also disclose information where required by law or where lawfully necessary to enforce our Terms of Service or protect our rights.

Payment gateways and other providers have their own privacy policies. Please review those policies to understand how they handle your information.

Providers may process information in jurisdictions different from your own. Personal information may therefore be subject to the laws of those jurisdictions. Applicable data protection requirements continue to apply to our handling of that information.

06 / Protecting Your Payment Details

Payment information is processed through the payment services available at checkout. How payment information is collected, stored, and retained depends on the provider and payment method used. Please consult the relevant provider’s privacy policy for details.

We take reasonable precautions to protect personal information against inappropriate loss, misuse, unauthorized access, disclosure, alteration, or destruction. No method of transmission over the internet or electronic storage is completely secure.

Please do not send full payment card numbers, security codes, passwords, or verification codes through our contact form.

07 / Analytics, Cookies & Third-Party Services

We use Google Analytics to help understand visits to our website and which pages are viewed. Analytics services may use cookies or similar technologies. Where required, non-essential tracking is subject to your consent.

You can manage cookies through your browser settings and, where provided, the store’s privacy controls. Blocking certain cookies may affect how parts of the store function.

Links on our store may direct you to third-party websites or applications. Those services have their own privacy practices and policies. Please review their privacy statements before providing personal information.

08 / Age Requirements

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are of that age and have provided permission for your minor dependents to use the site, where permitted by applicable law.

09 / Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page, with material changes identified here and any additional notices provided where required by law. Changes apply from the stated effective date or, if none is stated, when posted, subject to applicable law.

If our store is acquired by or merged with another company, personal information may be transferred as part of that transaction so that the business can continue to operate, subject to applicable privacy requirements.

Questions About Your Privacy?

For questions about this policy or requests relating to your personal information, please contact Nookza through our Contact page.

Contact Nookza →